A New Wave in Pool Care
Experience Effortless Pool Management
When you choose New Wave Pools, you’re not hiring someone to “take care of the pool.” You’re working with an experienced guide. We will never be too big or too small for your in-ground or commercial pool.
To make things easy, every new customer gets access to our New Wave Pools Customer Portal. It’s your home base for everything: service details, photos, schedule, billing, messages, and more.
Here, we will walk you through exactly what happens once you become a customer and how our portal makes the transition simple.
Think of it as Mission Control for Your Pool
New Wave Pools Customer Portal
Service Schedule
Check upcoming visits and manage your calendar with ease.
Billing and Payments
Effortlessly view and pay invoices online, anytime.
Robust Reporting
Upon completion of services, you'll receive a report with photos of work.
How New Wave Pools Makes It Easy
Your Mission: Endless Pool Days.
Your Problem: Every time your pool goes down or has an issue you're stuck with fixing something you don't really understand.
Your Solution: Our portal helps you schedule or request a service, enter a regular service program, create an online data center for the condition of your pool, and get on the schdule for openings and closings, all in one place, managing your pool has never been simpler.
If we are your guide, New Wave's new customer portal is your mission control.
Request Access to the Customer Portal Today!
Common Questions About Our Portal
Do I need to use the portal for service?
While it's not mandatory, using the portal ensures you get the most out of our services with real-time updates and easy communication.
Is my personal information secure on the portal?
Absolutely. We prioritize your privacy and use advanced security measures to protect your data.
Can multiple users access the portal?
Yes, you can grant access to family members or trusted individuals to manage your pool services.
How do I reset my portal password?
You can easily reset your password by clicking 'Forgot Password' on the login page and following the instructions.
What if I need help using the portal?
Our support team is here to assist you. Contact us anytime for guidance or troubleshooting.